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Change tv package

I want to cancel sky cinema 

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Re: Change tv package

Hi SJY,

Unfortunately you need to contact VM directly as the Forum Team don't have access to enable them to change your package.

If the Sky Cinema is part of a bundle then cancelling it  may affect any other discounts on your bundle.

If it's a standalone add on then you need to give 30 days notice.

You could try the text messaging service. Just send  a text with a description of regrade  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from your Virgin landline, or 0345 454 1111, options 1,1 and 4 (Changes to your package) but best to call at 8am to avoid call queues

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Re: Change tv package

call in and give 30 days notice

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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