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Change password

I’m having trouble changing my password I just phoned customer service and they said they changed it but it still won’t let me log in. Can someone direct message me please.

p.s. It seems like an awful lot of problems would be fixed if you fixed the password reset page. 

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Re: Change password

Hi Roberto5,

 

Thank you for coming back to us to let us know - sorry to hear you're still having difficulty signing in.

 

I will pop you over a PM now so I can take a look.

 

Kind regards,

 

Beth

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