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Yiany21
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Change package

I’m trying to switch to a different package but I’m having trouble online.

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newapollo
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Re: Change package

Hi Yiany21

You could try the text messaging service.

Just send a text with a description of regrade to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.

If calling in then dial 150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues
Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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