Asking for a friend who's not very tech savvy.
My work colleague has received a refund cheque in her maiden name, she's been married for several years, and this has been an ongoing refund on an old account she'd overpaid on.
Her bank won't let her deposit the cheque as it doesn't have her current married name on.
She's tried snail mail, and calling Virgin but to no avail.
Can someone help me, help a friend.
Thanks in advance