Virgin Media Community

[LEadington]

Just ordered MB100 and clicked quick installation package not knowing the virgin hub plugs into the main socket and not the phone line, this needs changed and a engineer to come out but after 40 minutes on the phone they could not help!!!!

[Emily_G]

Thanks for the post Leadington and welcome to our community.

If you need to change the installation appointment this would need to be done with the installations team on 150/0345 454 1111 options 1, 3 then 1. 

Thanks, Emily.