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Change from film package to sports package

I'd like to change my package from film to the sports package where can this be done .

 

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Re: Change from film package to sports package

Hi mallyvmax,

You could try the text messaging service. Just send  a text with a description of regrade  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. VM try to answer within 24 hours however it may take a few days with it being a bank holiday weekend. 

You can also call  150 from your Virgin landline, or 0345 454 1111, options 1,1 and 4 (Changes to your package) but best to call at 8am to avoid call queues

Dave

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Re: Change from film package to sports package

You'd have to phone up for that, also if you lose the movies any that you have recorded will no longer be watchable 

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Re: Change from film package to sports package

... and, if you have a bundle which has Movies as an essential component, you may not be able to do so while retaining your bundle discount.

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