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paultell8
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Change engineer time

How do I change a engineer visit time

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newapollo
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Re: Change engineer time

Hi paultell8,

Sign in to https://my.virginmedia.com at the top of the page.

Click on the Help tab (next to My Upgrades and Offers and Service Status); if you hover over that tab, a new menu will appear. 

Scroll on over to the Orders and Appointments tab and click OK..

Providing it's been arranged the visit will show there,  and you can reschedule from there if the timeslot booked is not convenient for you. 

If you're logging in using the app, open any of the pages and then use the the dots at the top to open the hidden menu. From there, you can select the Orders and Appointments tab.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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Laurie_C
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Re: Change engineer time

Hi paultell8,

 

Thanks for getting in touch, and a very warm welcome back to the Community Forum.

 

I just wanted to check if you'd been able to rearrange your engineer visit using @newapollo 's very helpful advice! If you're still having some problems, please let me know, and I can take a look into this for you.


Kind regards,

Laurie

Laurie_C
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