on 20-10-2023 09:42
Could someone help me to change my phone number on my account I keep getting a error message preventing me changing the details. This seems a problem affecting many Virgin customers.
Thanks in advance for any help.
on 22-10-2023 03:59
I have same problem
on 22-10-2023 08:29
Hello nf1236.
Thanks for your first post and welcome to our Community.
Sorry to hear you are unable to change your contact number online.
I'd like to take a look into this for you.
If you don't mind, I will need to send you a private message to pass security.
If you can check your logo at the top right of your screen that would be great.
Regards
Gareth_L