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Change account details

Grez77
On our wavelength

Could someone help me to change my phone number on my account I keep getting a error message preventing me changing the details. This seems a problem affecting many Virgin customers.

Thanks in advance for any help.

2 REPLIES 2

nf1236
On our wavelength

I have same problem

Hello nf1236.

Thanks for your first post and welcome to our Community.
Sorry to hear you are unable to change your contact number online.
I'd like to take a look into this for you.
If you don't mind, I will need to send you a private message to pass security. 
If you can check your logo at the  top right of your screen that would be great. 
Regards     
Gareth_L