Anyone managed to change from "standard" VM to Ultimate Oomph? I called, spoke, then was put on hold for 25 minutes. Tried via chat. Tried via the App - the virtual assistant told me I was already on the best value, but call 150 I still had a problem.
I do have a problem - paying £120 a month, but with Ultimate Oomph for £110 (£99 for new customers), I could get 2.5x faster internet, more inclusive calls and more TV, plus an unlimited SIM.