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Change Direct Debit Date for Broadband and Mobile

Hi there,

Can someone please help me change my direct debit dates for Broadband and Mobile accounts. I searched other similar questions and it seems the only way to get it done is by getting a PM from one of the agent on this community. 

So therefore will someone please assist me on my quest to gets these dates changed so I don't miss payments.

Thank you

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Re: Change Direct Debit Date for Broadband and Mobile

Beuller?

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Re: Change Direct Debit Date for Broadband and Mobile

Hi K2UGA,

 

Thank you for your post and welcome to the community. 

 

Our apologies for any difficulty you've had with this. What I will do is private message you so I can assist with this. 

 

^Martin

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Re: Change Direct Debit Date for Broadband and Mobile

Thanks Martin, i have now replied
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Re: Change Direct Debit Date for Broadband and Mobile

Hi K2UGA,

 

Both Direct Debit dates have now been changed for you as your requested. As advised if your Direct Debit date falls on a weekend we will collect this the nearest Monday.

 

If you have any further queries please come back to us through this channel.

 

Have a lovely afternoon

 

Jodi