Virgin Media Community

[oijf8wajf0eaw]

I am an old Cable and Wireless / Telewest / NTL customer. Ever since Virgin bought them out I havent been able see certain parts of the Virgin website -- it crashes out. Its not the browser, its not my PC, I have had this happen for nearly a decade!

I imagine I am on an old database and need migrated to where you have the brunt of your customers.

See here 

I dont want to ring Customer services - its 2020.

[jbrennand]

I get that too and assumed it was because I am in contract so any changes do need to be negotiated on the phone.

[FlashPan]

Same here.  Been like that for me for as long as I can remember.