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jfer
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Cant reset password "Oops Something's broken"

Every time I try to reset my password I get "Oops Something's broken"
I've tried different computers, on my phone. same error!

Surely password reset is the most basic function a website does. 

reset.png

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John_GS
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Re: Cant reset password "Oops Something's broken"

Hi @jfer

 

Thanks for posting and welcome to the community. Have you got this sorted since posting? Let me know if not and I can assist further

 

Kind regards,

John_GS
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jfer
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Re: Cant reset password "Oops Something's broken"

Hi John,

Thanks for your reply. 
I'm still getting the same error page.

Thank you!

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John_GS
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Re: Cant reset password "Oops Something's broken"

Thanks for coming back to me. 

 

I'll PM you now to assist further

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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