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Cant register virgin media account

I cannot register my virgin media account online and reading the forum everyone has the issue! Its been happening for over a year, how is this not fixed yet?!!!! 

Our broadband has already been set up for a few days, I have tried my mobile, a laptop, using different browsers and using mobile data and wifi. 

It still just reloads the page back to where i starred. 

Please can someone help urgently?!!

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Re: Cant register virgin media account

I am in the same boat, tried chrome, microsoft edge, my android Phone, and 2 separate PC's also tried clearing all browser cache/history etc, every time i fill out my name, account number and area code, click im not a robot then click register it just refreshes the page and goes no where.

I am due to be connected with virgin on the 2nd of April and need to get in touch with them on the phone however you need a password in order to access the phone services, but I can't access the phone services without the virgin media Account. I need to know the Engineer is 100% coming out on the 2nd with Corona virus going around because If they choose NOT to come out My Plusnet account is being disconnected and I lose internet entirely. Given the fact that I'm working from home i NEED the internet, yet I can't find any way of being able to speak to someone to confirm this.

I feel like im in an infinite loop of can't access X without signing up to Y but I can't sign up to Y and can't use X to find out why.

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Re: Cant register virgin media account

I'm also having issues with this. Instantly refreshing and nothing else happening.

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