Cant register for account due to password issues

[Kris_9678]

I cant register my account everytime i try it says unable to use password. Its getting to the point where its getting unacceptable can i please get some assistance on this matter? 

[Natalie_L]

Hi Kris_9678,

I am very sorry to hear you are experiencing issues when attempting to register for an account.

Can you please try the following and let us know if it helps?

Clear cache and cookies.
Another browser or device.
Download the My Virgin Media app and complete registration from there.

Please let us know how you get on.

Thank you,