Re: Cant login or create a virgin media account - i am a returning customer
Hi Reformation, thanks for the message and sorry to hear that you have not been able to set up the online account, is it using the same email address on both accounts? I will send you a private message so that this can be looked into further, Chris
Thanks so much for your Private Message reply to @Chris_W1 - I am sorry that your issue seems to be ongoing. I have checked the ticket that was most recently raised for you under reference number P010322102
Our IT team have advised they're not able to see any issue with the email address you have supplied and have asked you to recheck and to supply a screenshot with your error message if at all possible.