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Cant login or create a virgin media account - i am a returning customer

Hi there, I cant login or create a virgin media account - i am a returning customer so im guessing that my old details need to be purged before i can register my new details?

 

This is super frustrating and i keep getting a message saying my account cannot be set up at this time and i can t speak to anyone at Virgin.  Help please! 🙂

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Re: Cant login or create a virgin media account - i am a returning customer

Hi Reformation, thanks for the message and sorry to hear that you have not been able to set up the online account, is it using the same email address on both accounts? I will send you a private message so that this can be looked into further, Chris 

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