Menu
Reply
charliep17
  • 1
  • 0
  • 0
Settling in
122 Views
Message 1 of 2
Flag for a moderator

Cant create my virgin account

I have been trying for 3 days now to create my virgin account and am still not able to do so. The error that I receive after entering my details are as follows:

--------

"Your My Virgin Media account

We're sorry, but we're having a few technical problems and we can't set up your account at the moment.

Please come back and try again later"

--------

At this point I imagine it is not a short term crash/technical problem and am hoping that this gets sorted asap

0 Kudos
Reply
Molly_G
  • 331
  • 18
  • 39
Forum Team
Forum Team
78 Views
Message 2 of 2
Flag for a moderator

Re: Cant create my virgin account

Hi @charliep17,

 

Welcome to the forums and many thanks for your post. 

I do apologise for the error message you're receiving whilst trying to register your My VM Account. We are aware of this current fault and are working to get this fixed ASAP.

We'll drop back with any updates!

Thanks,

Molly_G
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply