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Cannot verify my email to set up account

wsmgxl
Settling in

I cannot receive the verification email to set up my account. But I can get email for this community. Could anyone tell me why? I have spent a large amount of time on it but still nothing!!!

1 REPLY 1

Daniel_Et
Forum Team
Forum Team

Hi @wsmgxl 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the problem you're experiencing 😔

In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel