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Cannot sign in to My Virgin Media

Hiya,

I’ve been unable to sign into My Virgin Media for over a year. My username and password are correct but I’m told my details are wrong. When I click find username or password I get ‘oops something is broken page’

 

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Re: Cannot sign in to My Virgin Media

Thanks for getting in touch with us and welcome to the community forums Thomkat.

 

Sorry to hear that you're having issues with logging into 'My Virgin Media'. If you havent been able to get back in using the help available on the site, I can look into this for you over a private message, we would need to clear account security and I can look into this further.

 

I will send over a private message now and we can get this looked into.

 

Regards

Steven_L

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