Hi,
I have been trying to log into the TV go app but keeps saying credentials are incorrect.
I then go to change my password and I fill out my security details and keep getting oops something went wrong.
I try logging into my virgin media account on the website no not there either.
I have tried different methods, so phone tablet etc, I have tried different browsers, I have tried uninstalling the app and reinstalling it, I have cleared data on my browsers.
i just do not know what to try next. I am fed up as been trying for weeks and getting no where and cannot use a service I am paying for.
Please help me.
many thanks
james