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Hannahbatt
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Cannot register account

Have been trying to register a new account but cannot the error message reads unable to do due to technical reasons - same on app and through website

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Laurie_C
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Re: Cannot register account

Hi Hannahbatt,

 

Thanks for getting in touch, and welcome to the Community Forum. I'm sorry that you're having this issue with creating a Virgin Media account.

 

This is a fault that we are aware of, and that we are working to fix at the moment. I will monitor this fault and let you know once the issue has been resolved. Thank you for your patience with this.

 

Kind regards,

Laurie

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