I have attempted to call them, but I get redirected to their website which then instructs me to ring them.
I then turned to this website for help and found the text number 07533051809
After an unsuccessful attempt using the text service. I asked to cancel my my account and they couldn't figure out what I wanted and forwarded me to the "cable install issue team". Now they won't respond to any of my text messages at all. So, now I am back at square one and don't know what to do.