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Cannot cancel my account.

I have attempted to call them, but I get redirected to their website which then instructs me to ring them.

I then turned to this website for help and found the text number 07533051809

After an unsuccessful attempt using the text service. I asked to cancel my my account and they couldn't figure out what I wanted and forwarded me to the "cable install issue team". Now they won't respond to any of my text messages at all. So, now I am back at square one and don't know what to do.

  • All the call centres are closed.
  • The texting service doesn't work.
  • I can't cancel through the website.

Does anybody have any ideas?

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Re: Cannot cancel my account.

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