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Cannot access account

Hi 

Cannot access my account as forgot password, typed in security answer and came up as invalid,Then typed in account code,area code,date of bill and amount only to be told to enter correct details.

This is not the first time this has prevented me from getting to my account and is now stopping me from working as cannot get emails from main address.

Please can some one help

Best regards

Steve

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Re: Cannot access account

Thanks for getting in touch meatman and welcome to the community.

 

I can reset the password on your account but I would need to send over a private message, os that we can clear account security and get your password reset.

 

Regards

Steven_L

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