Virgin Media Community

[Ryancr3]

I cannot access websafe on my browser. It keeps redirecting to to sign up for virgin internet security what I don’t want. I just want to turn off web safe.

[Beth_G]

Hi Ryancr3,

Welcome to the Community Forums, thank you for your post.

Sorry to hear you're having some trouble trying to manage you websafe settings. Just to confirm, are you navigating to this page by going to 'My apps' > 'websafe'? 

If you're navigating to the websafe settings page a different way, please let me know and I'll help you through it. 

Kind regards,

Beth