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Cancelling promotional movies

Hi everyone!

 

ive tried for 3 weeks to get through to customer service an quit now!!

 

i was given a free trial for movies and need to cancel now or they will add to my tv bundle .

 

i can not get through to anyone and in my account online it doesn’t show yet .

 

please someone help me - I cannot afford to add this bundle as lost my job.

 

online they also say they’re giving extra free tv add one - how do I get this? Thank you

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Re: Cancelling promotional movies

Hi Autumnbrown,

 

Thank you for reaching out to us in our community, I am sorry to hear you haven't been able to speak to us to remove Movies before the charges start.

 

I will be more than happy to help, so I can access your account I will send you an invite into a private chat, please click on the purple envelope to accept.

 

Regards

 

Paul.

 

 

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