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richardshome21
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Cancelling my contract giving 30 days notice as required

Following my last 5 days of trying to get some sense out of anyone reguards my internet not being available...because the media coms company I pay a lot of money each month too is imposible to communicate with...I have decided enough and wish to give 30 days notice that I intend to cancell...

 

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Ernie_C
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Re: Cancelling my contract giving 30 days notice as required

You can’t cancel on the forum as you can’t prove who you are.

From your contract, how to cancel:

N. Other ways to end this agreement

1. In addition to your rights to cancel during the cooling off period, either you or we may end this agreement at any time (including during or at the end of any minimum period) by giving the other 30 days’ notice.  You can provide notice and end this agreement under this provision by:

1. dialling 0345 454 1111 from any phone (for information on how much this call will cost from a Virgin Media home phone visit virginmedia.com/callcosts.  Call costs from other networks and mobiles vary); or

2. writing to Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG;

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-tony-
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Re: Cancelling my contract giving 30 days notice as required

you can write - you can continue to try and speak to them on the phone but you cannot cancel on here

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Tony
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