Virgin Media Community

[marcosmagri]

Hi, I had to move abroad sooner than I expected and I wasn't able to cancel my account.

I've left my modem with a friend in London.

No success calling from Brazil.

How can I cancel my contract? Is there a Virgin media number that I can call abroad? Or preferrably a webchat service?

Thanks

[japitts · Accepted solution]

You can try using the text message service, 07533 051809

Or calling on +44 345 4541111 - this will be charged as a call to the UK.

There is no online method for giving cancellation notice.

Your alternate option is to give postal notice.