Cancelling engineer appointment on app

[Bobandrews0]

Hi

i’m trying to cancel an appointment set for Tomorrow on the app, however there is no option to reschedule or cancel as the fault is no longer.

Any help with this matter would be appreciated as I wouldn’t want your engineer to make an unnecessary visit

[Joseph_B]

Hey @Bobandrews0,

Welcome to the Community Forums and thanks for the post.

If you follow the steps provided on our website here this should help you to cancel your appointment via the website.

Cheers. Joe