Menu
Reply
Highlighted
  • 4
  • 0
  • 1
Tuning in
198 Views
Message 1 of 2
Flag for a moderator

Cancelling contract

Hi guys 

we are looking to cancel our contract with virgin at the moment as we are out of contract now, and our service hasn’t been great.

I have been trying to call a call center for 5 days now, everytime I call 150 it says the call centers are closed, and there are no options I can see to cancel or even chat to anyone online.

can anyone advise me as to how I can terminate my contact at this time please, I really don’t want to carry on using the service,

 

thanks in advance

 

Stem352

 

 

Highlighted
  • 422
  • 115
  • 140
Forum Team (Retired)
Forum Team (Retired)
148 Views
Message 2 of 2
Flag for a moderator

Re: Cancelling contract

Sorry to hear this.

we currently have a text message service set up if you text your query then we will text you back, 07533051809.

Hope that helps.

Kind regards

Zoe

 


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply