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Cancelled contract December

I cancelled in December giving the 30 day’s notice on the date advised. Paid my bill as requested. Have today received notice of another bill, this will not be paid as I have cancelled direct debit as not in UK till April. What happens now?

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Re: Cancelled contract December

Hi golf18,

 

Thanks for posting. This sounds like it's your final bill, as we bill in advance. The bill maybe including dates after the disconnection has gone through. If so, we'll produce a final statement, refunding any overpayments via cheque refund. 

 

I'll happily look into this for you, and I'll send you a PM now.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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