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JP6109
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Cancelled and returns

Hi All

After 12 years I am leaving VM due to moving country. I have gone through the process of cancelling and have received my returns package. However, I have twice now confirmed that my cancellation is only from 30th September. Now I got an email saying if I dont return the equipment within next 9 days I may be charged for the router. I only want to return it on the 30th which is up to when I will be paying for the service. Can a VM support person please help me.

Thanks

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JP6109
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Re: Cancelled and returns

Hi All

I have been helped by VM telephone support.

Thanks

 

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