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Cancelled Package

luckilucki10000
Joining in

How long after you cancel your package can you rejoin as a new customer as VM have no interest in changing current package so I have cancelled it 

1 REPLY 1

goslow
Alessandro Volta

@luckilucki10000 wrote:

How long after you cancel your package can you rejoin as a new customer as VM have no interest in changing current package so I have cancelled it 


90 days mentioned here in a recent topic.

https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Am-I-considered-a-quot-new-quot-cus...

Some individual customers have reported successfully re-joining as a new customer after shorter periods but 90 days is the time I have seen mentioned most often on here.