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ssjjsd
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Cancellation

Impossible to cancel my service, phone representatives just fob you off & put you on hold, Ofcom said providers must ensure “customers who are leaving do not face additional barriers or hassle compared with those who are signing up for new services.”

The text option has been removed, other than writing with no idea if they ever receive it I don't know how to leave. 

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Andrew-G
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Re: Cancellation

Write, and use recorded post:

https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Cannot-Cancel-virgin-media/m-p/4604...

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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