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samP1966
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Cancellation of Contract

I have tried to call VM for 3 days now, all you get is they are busy and try calling back later. Its a joke!

So I tried to call again tonight, left the line ringing and at 8pm it cut off.  I tried again at 9pm to get told they closed at 8pm.  Why does it say you are open 8am to 12pm on web?

I am at the end of my contract, I have been notified of a £21 increase and a further £4 increase in March. So I have compared other suppliers.  £44 with Sky and £45 with BT  and Virgin you offer new customers £45 pm for new customers, but dont offer lower renewals to your existing customers.  Time to leave!  Oh I can't get through to say I want to cancel, I think this is a ploy to keep you with Virgin and extort money from us.

Very Annoyed!

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apcyberax
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Re: Cancellation of Contract

cancel by post as detailed in your contract
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