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Cancellation nightmare

I'm try to stop My contract rolling to new one since December. Virgin keep charging me still, twice my normal price. Can't call them anymore because off Covid19. They not responding to email's. Any ideas what should I do?

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Re: Cancellation nightmare

The easiest way to get a hold of someone is to message our first-line support on our live online chat. They are the best chance of getting someone to fix this issue.

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as suchGood afternoon,

Here to help! I'm a technician helping out whilst working from home. Find out more


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