Virgin Media Community

[Zulfaqar]

I have been calling Virgin Media for over 3 weeks now. I stay on the line for over two hours and then it ends up cutting off. I have decided to leave after being with Virgin Media for over 10 years, How do I cancel if I am not able to get in touch with them? I am not in the contract and I have sent a text message to their message service but no reply yet. Please advise on what to do.

[carl_pearce]

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@Zulfaqar wrote:

I have been calling Virgin Media for over 3 weeks now. I stay on the line for over two hours and then it ends up cutting off. I have decided to leave after being with Virgin Media for over 10 years, How do I cancel if I am not able to get in touch with them? I am not in the contract and I have sent a text message to their message service but no reply yet. Please advise on what to do.

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https://www.virginmedia.com/shop/the-legal-stuff/terms-and-conditions-for-fibre-optic-services#end