I ordered a product from Virgin media with the contract agreed start last 27th October. However the contract was never delivered and despite promises of being contacted this never happened, therefore I sent a signed letter to VM requesting to cancel it.
I have the signature from Royal Mail thus I assume the contract is cancelled however I am expecting VM to confirm as well as the web still says the contract is on.
Thanks for using the forums to get this issue with your contract looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you, can I just ask if this contract was for Media services or was it a handset Loan contract?