I just send a letter of cancelation to the following adress as instruction and below are the information to identify my letter.
Customer Services Virgin Media PO Box 333 Matrix Court Swansea SA7 9ZJ [REMOVED]
It also says email recieved and I also send my account information and signature together in the mail, however I recieve no reply yet and my contract have not been cancelled, I wonder if there's anything wrong. Please help me someone.
Thanks a lot.
[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review theForum Guidelines]
Thanks for using the forums to get your cancellation issue looked into, I am sorry if this has been causing some frustration and that you are wanting to leave us. I can see you've got the former address of our postal depot, this has now been moved to Virgin Media, Sunderland, SR43 4AA.
I am sorry that we can't process cancellations here on the forums, but I wish you luck in your future endeavors!