Thanks for posting on the forum in regards to your cancellation issues. Although we aren't able to do this from here you can call 150 from a Virgin landline or 0345 454 1111 option 1 then option 4 to speak to the contracts team.
Failing that, if you text us your request for free on 07533 051 809 ^ between 7am and 11pm Monday to Friday, 8am and 8pm Saturday to Sunday and a member of our team will be happy to help.
Don't even bother the text service. I did it over a few days to be told you can only cancle via phone. I called 150 option 1,1,4,4. And got picked up no waiting. Has to listen to the silly offers before they let me cancle. Cancled and got a call with a ok offer the next day.
Should I pm you my info so you can add a credit to my acount. Or are you not really sorry and just pretending virgin give a monkeys? Mate v lie freely to people all the time it's ridiculous the lies iv had and seen on here. Totally scum company. Iv I lied I'd get the boot