I've updated to gig1 broadband and my new 18 month contract starts this Thursday 16 july. I want to cancel the tv as I no longer need it and cant seem to get through to call centre to cancel it down. Can anyone on here help with this?
You could try the text messaging service.
Just send a text with a description of regrade to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.
You can also call 150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues.