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Cancel request

Robertalx
Tuning in

on ‎10-10-2023 17:36

why should it be so difficult to cancel my VM when out of contract, I don't need 250 GB is it so hard to offer me the lesser at a less value ?? VM could not do this all they wanted was to keep plugging with TV , which I do not want. Today I have been trying since appx 4pm now 17.33 no response.

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Beth_G
Forum Team
Forum Team

on ‎10-10-2023 20:24

Hi Robertalx,

Thanks for your post. I'm really sorry to hear you've been having a hard time trying to cancel your services and to hear you're looking to leave.

We don't usually assist with disconnections from the forums, but given the experience you've had, we're really keen to help so I have sent over a private message to you.

Thanks 😊

Beth
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