I carnt get through on the phone I’ve tried for the last 4 days all I wanna do is cancel my virgin services is there any other way I can do this thanks
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Consider the following options:
Virgin Media Sales Operation Support
Be aware of early cancellation charges if still within the minimum contract period
Use a postal service that provides confirmation of delivery, for instance Royal Mail's Recorded Delivery service; 30 days notice period starts from receipt.
Also consider whether it is appropriate to quote your account password (the one quoted when calling Virgin Media) in your cancellation letter to confirm you are the account holder.
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