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Crofty1118
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Cancel my virgin

I carnt get through on the phone I’ve tried for the last 4 days all I wanna do is cancel my virgin services is there any other way I can do this thanks 

 

bikerz
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Re: Cancel my virgin

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用心棒
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Re: Cancel my virgin

Consider the following options:

  • make Ofcom aware of the issue by filling in their monitoring form here: Tell Ofcom.
  • Virgin Media's Terms and conditions (under section N, point 1.2) state ending the agreement in writing can be made to the following address:
    Virgin Media Sales Operation Support  
    Diamond Plaza  
    Daleside Road  
    Nottingham  
    Nottinghamshire  
    NG2 3GG 

    Be aware of early cancellation charges if still within the minimum contract period

    Use a postal service that provides confirmation of delivery, for instance Royal Mail's Recorded Delivery service; 30 days notice period starts from receipt.

    Also consider whether it is appropriate to quote your account password (the one quoted when calling Virgin Media) in your cancellation letter to confirm you are the account holder.

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