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Cancel contract

My mother is with virgin for phone and tv. She is very poorly in hospital and will not be returning to her home.  I need to cancel her contract as soon as possible but realise she has to give her consent. This is an impossibility as she is very ill. Can you help.

 

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Re: Cancel contract

Hi Valweb57,

 

Thanks for posting. I'm so sorry to hear of the personal situation with your Mum. Let me help you with this via PM.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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