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Tombstoneuk
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Cancel by text

on ‎06-02-2021 11:16

Is it still possible to cancel by text?

I've seen a few people mention they have done it, but I have just tried today and they have advised that they don't do this anymore.

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John_GS
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Re: Cancel by text

on ‎15-02-2021 12:10

Hi Tombstoneuk

 

Thanks for posting and welcome to the community. Sorry for the delayed reply. 

 

I am sorry also that you wish to cancel.

 

You'll need to call us on 150 // 0345 454 1111 or write to us here - Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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