Is it still possible to cancel by text?
I've seen a few people mention they have done it, but I have just tried today and they have advised that they don't do this anymore.
Thanks for posting and welcome to the community. Sorry for the delayed reply.
I am sorry also that you wish to cancel.
You'll need to call us on 150 // 0345 454 1111 or write to us here - Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"