Haven't watched it once so seems sensible to cancel. Can't cancel anywhere on the app, keep getting told to call in. Obviously it's not urgent so don't want to stop people with more pressing issues getting through!
Was told by one live chat agent to visit the 'Pause your Sky Sports package' page but there's no option to select cinema.
Pretty fed up with Virgin being perpetually useless at doing things or giving a coherent message - any suggestions how I can cancel?!