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Joining in
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Cancel My contract

Hi, 

any advice on the best way to cancel please? I have phoned the 0344 454 1111 number but was on Hold for 45 minutes. Then tried to get the text link but nowhere does it say how else to cancel. 

contract ends 14th June 

 

thanks 

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Trouble shooter
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Re: Cancel My contract

Hello

With regards to account issues I am afraid they cannot be dealt with in the forum.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

I dont work for VirginMedia all opinions are my own.
39 years in IT.
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Very Insightful Person
Very Insightful Person
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Re: Cancel My contract

Just to add to @DJ_Shadow1966 post, see When and how to use our messaging service

 

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

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