Virgin Media Community

[Xerixo]

Due to your poor customer service

A Telecommunications company that can't provide its staff to work from home is a joke. I would like to dispute the price hike to my internet and ask for a reduction in my monthly costs otherwise I'm over with Virgin media, shame another long term customer disappointed . Shocking !!  trying to take more money.

Please respond to me asap. Days on the phone. 

[Natalie_L]

Hello Xerixo, 

Welcome to the Community and thank you for getting in touch. 

I am afraid we are unable to amend packages via the Forums sorry. To discuss your package, we would recommend giving our team a call or drop us a text on 07533051809.

To cancel the service we would need to speak to you on 0345 454 1111 / 150 option 1/4/4 or you can send a written request to Virgin Media, Sunderland, SR4 9EN.

Thank you