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Can't verify my new main email address

Hi

Trying to change main username/email address from an ntlworld address to a Gmail address. 

Have changed the details in my profile and receive the verification email in my Gmail account. However, I keep getting a message: Sorry, we can't confirm your username
Sorry, but we're having a few technical problems, and we can't confirm your username at the moment. We're working on it, so please try again later.

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Re: Can't verify my new main email address

Hi FamilyRosewell,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear you're having some issues verifying your email address, I'll need a few more details from you so I've popped you over a private message (purple envelope, top right hand corner)

 

Alex_Rm

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