Can't verify my email address

[Vic1630]

Hi there,

Every time I try and verify my email address to set up my account it tells me the link has expired. I've spent hours on the phone on hold this evening just to be told to try asking the system to send a new verification link - which is absolutely not working!

I'd really like some help to get it set up.

[Lee_R]

Hi @Vic1630 thanks for posting and welcome to our community.

Sorry to hear of your issues when registering your My Virgin Media account and for any inconvenience this may have caused you. I would like to take a look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

Regards

Lee_R