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DeoonTayloor
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Can’t sign into my virgin account

Hasn’t let me sign for two days when i need to access the app!!! Get it sorted or i will go elsewhere!!

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Ayisha_B
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Re: Can’t sign into my virgin account

Hi @DeoonTayloor,

 

Welcome to our Community Forums and thanks for posting.

 

I am sorry to hear you are having some issues signing into your My Virgin Media. 

 

Do you get any specific error message?

 

Are you having the same problem via the web browser and app?

 

 

Ayisha_B
Forum Team



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DeoonTayloor
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Re: Can’t sign into my virgin account

It just says that there is technical problems. I have had this every time i’ve tried to log in.

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Ayisha_B
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Re: Can’t sign into my virgin account

I see. 

 

I will pop you a PM now so I can take some details and look into this for you.

 

 

Ayisha_B
Forum Team



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