Wonder if somebody could help with this please? Don't even remember setting one up. The email address listed there for me is so old that I can't remember the last time I used that service and when I try to access it the address isn't recognised so no luck there after trying various relevant to me number combinations. Any help would be much appreciated, thanks.
Re: Can't sign into account, don't know ebilling pin.
a month ago
Hi there, thanks for the response. It's media services, not mobile and I reset some sign in details to allow me partial access. I'm now stuck on a page (update your profile page), and am taken back to it whatever I try. There's a box for the ebilling pin and a very old email address shown . I tried any relevant number combinations I could think of and after too many attempts a message stated new pin sent to the email shown. The email is with a service I haven't used for many years and when I try to access it, the address isn't recognized by the service so I can't see if a new pin has been sent. Stuck there for now so any help or advice would be appreciated, thanks.